# TikTok Automation for E-commerce > Revora reads every TikTok comment, hides spam, replies in your voice, and turns buying intent into a placed order inside the DM. In Arabic or English. ## Turn your TikTok comment section into a sales channel. Read every comment, hide the abusive ones, reply to the rest, and turn "how much?" into a placed order. In Arabic or English. ## Look past the DM inbox. Find buying intent in the comments instead. Expect 9 out of 10 DMs on a growing TikTok account to be noise. The real questions sit under the video, in the open, unanswered, in front of everyone who is still deciding. ## Close the sale in the comments, not just the DMs. Most TikTok tools only work the DM inbox. Revora works the comment section too, where the buying questions are public and unanswered, and carries them through to a placed order in three ways. ### 01 — Find the buyers hiding in your comments The real "how much?" sits under the video, in public, in front of everyone still deciding, while the DMs fill with spam and follow-backs. Revora reads every comment, classifies the intent, and acts on the rule you set. ### 02 — Turn "how much?" into a placed order A price comment becomes a DM that already carries the product and the video context. Then a real order, written into Salla, Zid or Shopify, with the payment link sent in the same thread. ### 03 — Keep the comment section clean as it scales Abuse and spam are hidden by your rule; genuine complaints go to your team. It runs at 2am on a viral video, in Arabic or English, and logs every hide, reply and DM with the rule that fired. ## Take a comment all the way to a paid order. See the whole motion in one place: moderate the comment, open the DM, place the order. Comments lead, because on TikTok that is where the buyers are. ### Social media management: Read every comment, then act on it. Expect comments to be public, fast and full of buying intent. Revora reads every one the moment it lands, in Arabic or English. - **Turn buying intent into a DM.** — Open a private thread that carries the product context. - **Answer real questions in public.** — Post shipping, sizing and availability right under the video. - **Hide the spam and abuse.** — Remove abusive comments and follow-back spam automatically. ### Shopping assistance: Close the order inside the DM Take the customer from comment to DM to placed order, without ever leaving TikTok. Stock and prices come from the store you already run. - **Recommends from the live catalogue** — Real stock, real prices, read at the moment of the reply. - **Sends a product carousel** — Image, price and variant, inside the DM thread. - **Places the order** — Written into Salla, Zid or Shopify with an order reference. - **Sends the payment link in-thread** — The customer taps it to pay, no separate checkout hunt. ### Customer support: Answer the after-sale questions too Use the same thread that took the order to answer where it is. Nothing is guessed, and a human can take over with the full history. - **Answers where the order is** — Order status pulled from the store, not guessed. - **Handles returns and refunds** — Your policy, applied consistently, in either language. - **Answers FAQs from your knowledge base** — Grounded answers only. No invented shipping dates. - **Hands off to a human with full context** — The agent inherits the thread, the order and the intent. ## Cover every job from the spam comment to the sale. The six jobs the AI runs most on TikTok, from moderation to checkout. Pick the one closest to how you sell. ### Comment moderation Abuse and spam hidden or deleted by your rule, on every video. ### Comment to DM conversion Buying intent in public becomes a private thread with context. ### Product discovery The right item from the live catalogue, with variants in stock. ### Order placement via DM A real order in your store, with a reference and a payment link. ### Where is my order Status answered from the store record, in Arabic or English. ### Junk and spam DM filtering [TikTok only] The noise is triaged out so your agents only open threads that matter. ## Reply in the language each customer writes in. Expect customers to write in dialect, then switch to English mid-thread without warning. Revora follows the switch and keeps order context intact. - Right-to-left threads - Dialect in, dialect out - Mid-thread language switch ## Place the order inside Salla, Zid and Shopify. Revora creates orders, tracks shipments and reads product data natively in Salla, Zid and Shopify. Nothing to build, no middleware. ### Salla Order creation, shipment tracking and refunds handled natively from the DM thread. ### Zid Catalogue, orders and fulfilment status read and written directly in Zid. ### Shopify Place orders, pull product and inventory data, and process returns in your Shopify store. ### WooCommerce Catalogue and order reads supported. Deeper write actions are more limited. ## Go live on TikTok in four steps. Work through this with your team, not self-serve. Each step has a real time cost. ### Step 1: Connect your TikTok Business account (10 min) OAuth from the Revora console. Business or Creator account required. ### Step 2: Connect your store and knowledge base (1 hour) Salla, Zid or Shopify, plus your policies and FAQ documents. ### Step 3: Set moderation rules and tone (2 hours) What gets hidden, what gets a public reply, what escalates, and how it sounds. ### Step 4: Go live (Within days) Start with moderation only, then switch on DM conversion when you are ready. ## Set your rules once, run them on every channel. Configure your catalogue, guardrails and brand voice a single time. The agent that works your TikTok comments carries them to WhatsApp, Instagram, Facebook, YouTube, live chat and email. - TikTok (This page) - Instagram — Comments and DMs - WhatsApp — Broadcasts and DMs - Facebook — Comments and Messenger DMs - YouTube — Comments - Live chat — On your storefront - Email — Ticketed replies - LinkedIn — Coming soon ## Frequently asked questions ### What is TikTok comment automation? An AI that reads every comment on your videos, classifies it by intent, and takes the action you set: hide it, reply publicly, or open a DM. ### Can the AI hide or delete spam and abusive TikTok comments? Yes. You choose hide or delete per category, and every action is logged with the rule that triggered it. ### How does a TikTok comment become a DM conversation? The AI classifies the comment as buying intent, posts a public reply, then opens a DM that already carries the video and product context. ### Does it need a keyword to trigger the DM? No. The trigger is intent-based, so “how much” and “need this” both qualify without a fixed keyword list. ### Can the AI place an order from a TikTok DM? Yes. The order is written into Salla, Zid or Shopify with a reference, and the payment link is sent in the same thread. ### Does Revora filter junk TikTok DMs from real buyers? Yes. Threads are triaged by intent so your agents open the ones with purchase or order questions first. ### Does Revora work in Arabic on TikTok? Yes, in Arabic and English, including dialect, and it follows a customer who switches language mid-thread. ### Does it connect to Salla, Zid or Shopify? Salla, Zid and Shopify have full integrations. WooCommerce support is lighter. ### Which TikTok account type do I need? A TikTok Business account with messaging enabled. ### When does it hand off to a human agent? On your always-escalate list, on repeated failure to answer, and whenever the customer asks for a person. ### How much does TikTok automation cost? Comment moderation and conversion are Social Manager capabilities on the Pro plan ($299). See pricing for current plan figures. ### How long does it take to go live on TikTok? Within days. Connection takes minutes, and most of the time goes into moderation rules, tone and your knowledge base. ## Sell in your TikTok comment section today Skip the DM-only tools. Revora moderates the comments, converts the buyers, and places the order. A 20-minute walkthrough, on your own catalogue. --- HTML: https://userevora.com/channels/tiktok