AI Live Chat

Live chat that turns website visitors into paid orders.

On desktop or mobile, Revora's AI Live Chat agent answers questions, shows product carousels, adds items to the cart, and sends the payment link for the shopper to visit.

Powering Conversational Commerce For

Customers and partners using Revora

Close the sale a chatbot would lose.

Most chat widgets answer the question and wait for a human to do the rest. Revora's AI Live Chat agent recommends, adds to cart, and sends the payment link, in three ways.

01

Answer from your live store catalogue

Sync once and stay synced. The agent pulls real prices, real stock, and real variants directly from your storefront.

02

Add products to cart without leaving the chat

Shoppers browse, add to cart, and the order is created in your store, ready to pay. No dropped intent, no half-abandoned carts.

03

Resolve support without a queue

Answer sizing, delivery, and returns questions the moment they are asked. AI live chat only converts if it is live.

Carry the shopper from first question to checkout.

Everything happens inside one chat window: recommend, add to cart, place the order, answer the follow-up. No new tab, no waiting on an agent.

Sell inside the chat window

Why send shoppers off to another app to get an answer? Revora starts the conversation right on your site and carries it all the way through checkout.

Revora AI Live Chat
Generally replies instantly

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Ask anything…

Cover every job from "which one?" to "where's my order?"

The four jobs shoppers bring to the widget most: discovery, orders, cart recovery, and order tracking. Pick the one closest to how you sell.

Product discovery

The shopper describes what they want and Revora returns a browsable carousel from your catalogue.

Order placement via chat

Colour, quantity, and add-to-cart happen in the widget, ending in a secure checkout link.

Abandoned cart recovery

Carts left mid-conversation are picked back up with the exact product and a checkout link.

Respond to WISMO updates

"Where is my order?" answered instantly with a stage-by-stage delivery timeline pulled from your store.

Place the order inside Shopify, Salla and Zid.

Revora creates orders, tracks shipments, processes returns, and reads product data natively in Shopify, Salla, and Zid. Nothing to build, no middleware.

Shopify

Place orders, pull product and inventory data, and process returns inside your Shopify store.

Salla

Order creation, shipment tracking, and refunds handled natively in Salla.

Zid

Catalogue, orders, and fulfilment status read and written directly in Zid.

See integrations

One AI. Every channel your customers use.

The same AI that runs on AI Live Chat also runs on WhatsApp, Instagram, TikTok, and email. One agent, every surface your customers use.

See all channels
  • AI Live Chat This page
  • WhatsApp
  • Instagram
  • TikTok
  • Email
  • Messenger

Frequently asked questions

What is AI live chat for ecommerce?

AI live chat is a website chat widget powered by artificial intelligence instead of scripted flows. It understands natural language, reads your product catalogue in real time, and can carry a shopper from question to checkout without a human agent. Unlike a basic chatbot, it handles cart actions, order lookups, and payment links inside the conversation.

Does AI live chat increase conversion rates?

Yes. Shoppers who get instant, relevant answers are far less likely to abandon the site. AI live chat removes the two biggest drop-off points — waiting for a reply and switching to another page to find information — by answering and selling inside the same thread.

How is AI live chat different from a regular chat widget?

A regular chat widget either queues the visitor for a human agent or fires scripted auto-replies. AI live chat understands the question, pulls real product data from your store, and takes action — recommending products, adding to cart, generating payment links, and tracking orders — all without a human in the loop.

How much does AI live chat cost for an online store?

Pricing depends on message volume, the number of connected channels, and the plan tier. Revora offers plans starting from a free tier for small stores. Visit the pricing page for current plan details and to estimate costs based on your store size.

How does Revora work on AI Live Chat?

Revora runs as the AI agent behind your website's chat widget. It is trained on your catalogue and connected to your store, so it can answer product questions, recommend items, create orders, and send checkout links inside the conversation. Anything it cannot resolve is handed to your team with full context.

Can shoppers add products to cart inside the chat window?

Yes. Revora shows a product carousel, opens the options dialog for colour and quantity, and adds the item to cart without the shopper leaving the widget. A secure payment link is then generated in the same thread.

Do I need to install a widget on my site?

Yes. Revora's chat widget is added to your storefront with a snippet or the platform app. Once installed, the AI agent picks up conversations immediately with no separate build work.

Which languages does Revora support on AI Live Chat?

Revora replies in your customer's language, including English and Arabic, and matches the language the shopper writes in. Tone and brand voice are configured once and applied across every reply.

Can Revora take orders and payments on AI Live Chat?

Revora creates the order in your store and generates a secure checkout link for payment. Payment is completed through your existing payment provider. Revora does not process or hold funds itself.

Does Revora integrate with Shopify, Salla, or Zid for AI Live Chat?

Yes. Revora connects directly to Shopify, Salla, and Zid to read product and inventory data, place orders, track shipments, and process returns. No middleware is required.

How long does it take to set up Revora on AI Live Chat?

Setup takes days, not months. Connecting your store, syncing your catalogue, and configuring the agent's voice and guardrails are the main steps before going live.

Does Revora support voice notes on AI Live Chat?

Yes. Visitors can tap and speak instead of typing. The voice note is transcribed into the message box so the AI can read and respond to it, which is especially useful for mobile shoppers and Arabic-speaking customers.

When does Revora hand off to a human agent?

Revora escalates when a request falls outside its guardrails, when the shopper asks for a person, or when a case needs judgement it should not make. The handoff carries the full conversation history and Revora's suggested response into your inbox.

Sell on AI Live Chat today

Most live chat tools deflect tickets. Revora recommends products, adds them to cart, and closes the sale.

Book a demo

A 20-minute walkthrough, on your own catalogue.