WhatsApp AI that places the order, not just a link.

Software that answers your WhatsApp messages using your real catalogue and order data. The useful version does more than reply: it recommends products, creates orders inside your store, handles returns and "where is my order" queries, and hands off to a person when the conversation needs one.

Yes. The AI recommends from your live catalogue, creates the order inside Salla, Zid or Shopify, and sends the payment link in the same thread. The customer confirms payment through your existing provider. The order lands in your store before they leave the chat.

No. Revora is not a BSP (Business Solution Provider). Revora sits on top of the official WhatsApp Business API: the API handles message delivery, and Revora handles what happens inside the conversation, from product discovery to order placement to returns. Revora is a Meta Business Partner, so the connection uses approved API access.

Yes. Salla, Zid and Shopify all support catalogue sync, order creation, order status and returns from a WhatsApp conversation. WooCommerce is supported for product search, order creation and catalogue reads. An order placed from WhatsApp lands in the same store you already fulfil from.

Yes, and not as a translation layer. The product recommendation, the order and the support reply all work end to end in Arabic or English. The AI replies in whichever language the customer writes in, including when they switch mid-conversation. You set the tone and formality.

From 1 October 2026, Meta charges for every outbound service reply inside the 24-hour window at the utility template rate. This applies to every vendor on the official WhatsApp Business API, Revora included. The practical response is to handle more conversations on channels where Meta does not bill per message. Revora’s AI runs on 8+ channels, so a support thread that would cost a template fee on WhatsApp can resolve on Live Chat, Email or Instagram at no Meta messaging cost, with the same catalogue and guardrails.

Revora is a flat platform tier plus usage-based AI credits billed by session, so the platform fee does not climb with your message volume. The Support Agent is available from the Growth tier ($149). The Shopping Agent, which handles order placement, is on the Pro tier ($299). The pricing page has the full breakdown.

The AI answers only from your catalogue, policies and knowledge base, so it never invents a price or a return window. You set the tone, define topics it never touches and choose which cases always escalate to a human. Every WhatsApp reply is logged so you can review exactly what the AI said. You can start with support-only and add order placement once you have watched it work.

A chatbot follows a decision tree and hands off the moment a customer says something unscripted. Revora reasons over your catalogue, policies and order data, so it handles the unscripted question, completes the action and involves a person only by exception. You control the tone, and the AI reads buying intent instead of waiting for a keyword.

Yes. You can send promotional broadcasts to your customer list for product launches, seasonal sales and flash offers, all on approved Meta templates. Abandoned cart recovery, order confirmations and shipping updates are also sent via WhatsApp automatically. Revora integrates with Mo Engage, WebEngage and Insider so campaigns launch from your existing marketing tools and conversion data flows back.

Yes. Revora provides a shared inbox where every team member sees every WhatsApp conversation, can assign threads, leave internal notes and pick up where a colleague or the AI left off. There are no linked-device limits. When the AI hands a conversation to a person, the full thread, order history and everything the AI already said are attached.

Live within days. A Forward Deployed Engineer connects your WhatsApp Business account and your store, then builds the AI against your real catalogue and policies. It is fast, but a built setup, not an instant self-serve switch, which is why the AI actually knows your products when it goes live.