Minimum clicks, maximum support.

LOGO worked around many processes manually. With its previous tool, the team couldn't run ecommerce from a single dashboard and had to switch between multiple browser tabs for every customer interaction.

There was no way to save chat history or pin important conversations to review later, so LOGO needed to centralise customer interactions and its ecommerce space for a more unified support experience.

With Revora's minimal, intuitive inbox, LOGO agents can pin or save any important conversation to revisit later, and the ecommerce integration connects all social channels and the store in the same dashboard.

A live-chat widget on the ecommerce site funnels website visitors into the same centralised inbox, ending the endless tab-switching.

With every conversation stored in one place, representatives have all the relevant information and don't miss anything important — even after weeks.

The minimal interface means fewer clicks for more work, and agent metrics let LOGO monitor and reward performance, keeping the team motivated and lifting revenue.