WhatsApp, without the limits.
Metal Detectors South Africa
Hobby & Specialty Retail
Industry
33.03%
faster first response
23.66%
faster resolution
A limited WhatsApp integration.
As a business that runs primarily on WhatsApp, Metal Detectors South Africa was held back by the limited WhatsApp integration of its previous API, which couldn't bring all of its social channels together.
That limitation reduced the features it could offer customers, slowed response times, drove up costs, hindered scaling as the business grew, and left the team without the data insights needed for good decisions.
“Unlimited channel integration brought every online sales channel under one dashboard.”
The WhatsApp Business API by Revora.
Revora's WhatsApp Business API enabled unlimited channel integration across every social platform — the primary reason MDSA switched, along with strong value for the price.
Easy navigation and hands-on help from Revora's customer success team made integration and setup straightforward.
One dashboard, a smoother operation.
The WhatsApp Business API brought all of MDSA's online sales channels under one dashboard, making the whole operation far more seamless and efficient.
The support team helped with the technical details and adapted the setup to the business's industry needs, significantly improving performance.
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