Release Notes: 2025 Sprint 24

Period: November 17 — November 30, 2025

Period: November 17 — November 30, 2025

🐞 Bug Fixes

Raven

  • URL Active State Bug Fix – Fixed an issue where valid URLs were incorrectly marked inactive during resource validation.
  • Training Status & File Count Fixes – Resolved inconsistent file statuses, flickering lists, and incorrect file counts after training.

Broadcast

  • CSV Column Character Handling – Fixed failures when broadcast CSV column names contained special characters.
  • Incorrect Credit Calculation – Corrected frontend logic for calculating available broadcast credits.
  • Template Broadcast Button Validation – Fixed an issue where the template broadcast button remained enabled without payment method or credits.
  • Delivery Report Sync Issue – Fixed delivery report synchronization problems for large broadcast batches.

Security

  • Global Logout Stability Fix – Ensured users are logged out consistently across all tabs, browsers, and devices.

Reports

  • Agent Metrics Stability Fixes – Resolved multiple backend issues affecting agent performance analytics.

Automation

  • Duplicate WhatsApp Credit Alert Fix – Removed duplicate credit alerts and improved the alert copy.
  • Tag Action Crash Fix (Salla/Shopify) – Fixed crashes when opening the Add/Remove Tags action in automation workflows.

Inbox

  • Follow-up Interval Fix – Corrected interval calculation between follow-up messages.
  • Bot Queue Date Display Fix – Fixed inaccurate date display when reopening profiles from the Bot Queue.

✨ Improvements & New Features

Raven

  • General Improvements & Safety Fixes – Multiple enhancements to parsing, training responsiveness, and resource handling.
  • Usage Monitoring System – Added a new system for tracking Raven agent usage.
  • Raven Billing – Introduced Raven (AI) Credits system for the users to top-up and track their AI credits usage across Raven AI Agents. Read more.

WhatsApp Coexistence

  • WhatsApp Business App Integration aka Coexistence – Introduced a new way to connect WhatsApp channel, now with WhatsApp Business App enabling users to simultaneously send messages to their customers from WA Business App and Revora Inbox. Read more.

Security

  • Enhanced Logout Process – Improved global logout reliability across devices and browsers by introducing 24-hours session for all users across the devices, browsers, and tabs. Read more.

Broadcast

  • Execution Optimization – Improved broadcast execution speed and queue handling.
  • Template Cost Adjustment Logic – Added project-specific rules for Template History cost calculation.
  • Broadcast Creation Page Enhancements – Improved cost estimation and filtering in the creation UI.
  • Business App Source Indicators – Added Business App icons for coexistence scenarios.
  • New Source Icons – Added icons for Booking, Prayer, and other channel types.
  • Template Conversion Logic Update – Improved processing for Utility → Marketing template conversions.

Reports

  • Removed 10k Template History Cap – WhatsApp Template History now shows all data with complete export capability.
  • Improved Analytics Performance – Optimized backend queries for faster dashboard load times.

Datalab

  • Hidden Field Behavior Update – Hidden fields now stay visible to agents but hidden from customers.
  • Enhanced Confirmation Flow – Added default confirmation text and ensured tabs remain open after submission.

Automation

  • New Salla Trigger Support – Added frontend compatibility for a new Salla automation trigger.
  • Enhanced Executor Logging – Expanded logs for deeper visibility during automation execution.

Ecommerce

  • Salla Order UTC Tracking – Added UTC timestamp logging for improved order tracking and consistent reporting across multiple time-zones.

Inbox

  • Improved Date Display Consistency – Ensured correct date display when viewing customer profiles from different Queues in Inbox while searching using Customer ID.